- 416-537-2262
- info@parc.on.ca
- 1499 Queen Street West
We offer a comprehensive range of services including housing assistance, financial support, employment resources, and outreach programs, which you can learn more about below:
Open seven days a week, PARC’s Drop-In offers a welcoming space for people facing homelessness, mental health or substance use challenges, and food insecurity. Members can access meals, essential services, and social activities in a community-driven environment.
Case Managers support people experiencing homelessness, mental health, and substance use
challenges with personalized care planning, connections to services to help stabilize housing,
access benefits, and improve overall wellbeing.
PARC supports people experiencing homelessness or housing instability to find and maintain safe, affordable housing. We provide housing search and application support, eviction prevention, and tenancy support through our Housing Access program, and permanent supportive housing with on-site supports to help tenants stay housed and connected to care.
Supports people in managing finances, maintaining housing stability, and preventing
homelessness through voluntary trustee banking, financial literacy training, and harm reduction-based supports. Participants build skills for independent banking, reduce rent arrears,
and work toward long-term financial security.
Shelter-based peer workers and the Community Access Program connect with people experiencing homelessness with trained peer workers to help navigate services, access healthcare, and work toward stable housing, while peers gain meaningful employment.
Provides people with lived experience of homelessness, mental health, or substance use
challenges with training, mentorship, and hands-on work opportunities. Participants gain skills,
build confidence, and access pathways to meaningful employment in the social services sector and beyond.
PARC’s Housing Access Program supports people experiencing homelessness or housing instability with housing search, applications, system navigation, and access to resources. Staff also help prevent eviction through tenancy support, mediation, and repayment plans.
PARC’s supportive housing provides permanent, affordable housing with tenant supports to help resident maintain housing, access health care, and connect to community resources.
PARC has a long-term plan to expand supportive and affordable housing in Parkdale through the acquisition, redevelopment, and operation of community-owned sites, in partnership with government and community stakeholders. This work creates deeply affordable, supportive homes and community spaces to increase housing supply, prevent homelessness, and ensure tenants have access to stable housing and supports.
Supportive housing provides deeply affordable homes with essential support services. These include, but are not limited to mental health supports, daily living assistance, and help navigating services. Tenants have private units, pay rent geared to their income, and receive support tailored to their needs. This model is proven to help people maintain housing, improve stability, and reduce reliance on emergency services. Like all tenants, tenants living in supportive housing are protected by the Residential Tenancy Act.
Toronto is experiencing a housing and homelessness crisis. Many people cannot afford market rents or require additional support to live safely and stably. Supportive housing is one of the most effective, cost-efficient solutions for people facing homelessness, mental health challenges, disabilities, and other complex barriers, but also for newcomers, seniors, and youth.
People who are experiencing or at risk of homelessness and who benefit from on-site supports. This includes individuals with a variety of needs and backgrounds.
All tenants are selected through the City of Toronto’s Coordinated Access system, or through The Access Point. PARC does not select tenants but takes part in the assessment phase to ensure the needs to potential tenants meet the supports provided at the site. Coordinated Access and The Access Point match people to housing based on need, eligibility, and support requirements. PARC’s buildings and supports are designed for people with low to moderate support needs.
Tenants sign standard leases, follow building policies, and work with support staff. Supportive housing is long-term housing, not a temporary shelter. Tenants are accountable under building rules and provincial tenancy laws.
PARC’s housing and case management staff work closely with tenants, building trust and offering support that is flexible and trauma-informed. Staff maintain daily contact with tenants, engage based on their needs, and collaborate with external providers with tenant consent.
Supports include Housing Support Workers, daily check-ins, crisis intervention, referrals to health care, mental health supports, recovery programs, on-site practitioners, and coordinated services through the Parkdale Queen West Community Health Centre.
Supportive housing is funded through:
Tenants pay rent geared to income, typically 30 percent of whatever income they receive. The remainder is subsidized through government housing programs. This ensures the housing remained deeply affordable.
No. Harm reduction and Housing First approaches improve safety by reducing risk, preventing overdoses, and reducing public substance use. Supportive housing provides safer alternatives to street-based activities and provides supports which contribute to recovery, health and wellbeing.
Businesses can contact PARC at communityfeedback@parc.on.ca if there are any questions or concerns. PARC responds promptly and works collaboratively with local businesses and residents.
Our teams are professionally trained in crisis intervention, trauma-informed care, and de-escalation techniques. Staff respond early to prevent situations from escalating into emergencies and will work with tenants and their care teams in finding ways to keep them safe.
Housing Support Workers are onsite Monday to Sunday from 9 AM – 5 PM
Neighbours witnessing an emergency should call 911. In the case of non-emergencies, please contact communityfeedback@parc.on.ca
Parkdale Property Management (PPM), a social enterprise operated by PARC, oversees maintenance, cleaning, repairs, and day-to-day building operations. PPM ensures buildings remain safe, clean, and well-managed and their priority is to our 109 residential units.
PARC and Parkdale Property Management (PPM) regularly maintain our outdoor areas, including snow removal, waste management, and landscaping. The City of Toronto is responsible for the sidewalks and back alleys; for municipal concerns, you can contact 311.
While the City oversees these services, PARC keeps sidewalks and laneways clear as much as possible during business hours as a courtesy to our neighbours.