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“Working with members on health, well-being and equal access to services in the community”
People who are homeless or under-housed often end up in emergency departments. Precarious health, poor nutrition and a lack of access to primary, mental health and substance use services are all reasons for this happening.
Our Community Access Program, in partnership with The Meeting Place (West Neighbourhood House) and Sistering, works with service participants to improve all facets of health and wellbeing and create equitable access to services in the community.
Our program is structured around the concepts of advocacy and empathy. Our Community Access Workers all identify as having some form of lived experience and, together with their education and training, provide people with support, advocacy and empathy as they navigate systems that inherently discriminate and stigmatize. Accompanying service participants to appointments and ensuring they receive the care and attention they are entitled to is a big part of what our Community Access Workers do.
Empathy means our workers, informed by their own lived experiences, approach their job from a place of understanding. Having some form of lived experience is not only a requirement of the job but it is also a huge asset. Whether accompanying people to their various appointments, visiting participants in the hospital or meeting with them in the community, our Community Access Workers bring with them a keen ability to listen and a knowledge routed in their own personal growth.
Did you know? Our Community Access Program advocated for and connected with 1100 members last year
For more information please call the Community Access Program Coordinator at 647-963-7204.
Community Access Workers engage homeless or under-housed women and men who often end up in emergency departments due to precarious health, poor primary health care, a lack of access mental health and substance use services, inadequate housing, poor nutrition, lack of access to and or/ insufficient income. Through accompaniment support, advocacy and empathy our Community Access Workers assist service participants to understand and navigate the system, increasing access to community support and access to essential services.